Good experience
On Sunday, we went dinner at Siang Hee restaurant at Zion Rd. The Zi Char is really not bad and the dishes are quite different from the usual dishes we have for Zi Char and the price is reasonable. My favourite got to be the crispy pig trotter. Yummy!
We had the dishes in the website listed above aha think my hubby ordered the popular dishes thats why. Damage is about $52 for 5 dishes.
Bad experience
After dinner, we went to Silver furniture to look for furniture cos Mum still needs to get a few more items. We bought from there before when we were getting married that time and my aunite also had good experience there when she bought her furnitures from there recently. We were assisited by a friendly auntie who was complaining she missed out on a 4 D number that came out that night. The place is quite big with few storeys and I think my mum and sis would like to get something from there but then we realised we still have to pay additional GST and transport on each items which was not included in the price listed. The auntie said the price is fixed all that.
After having in mind a few items that they would like to get, I casually asked the auntie if the price really cannot be lowered? Other places will waive off transport charges and GST and somemore we are getting quite a number of items. And i added that when i bought from them 2 years ago, the person who assisted us gave us some discounts.
Immediately, her face turned black and became aggressive. She said I could go and find that person and if I don't believe, she can call the manager who will let us know about their no discount policy. She went to the phone and either she is pretending to call the manager or she could not get the manager. She slam down the phone came to us and we decided thats it, we are leaving, not going to buy from her with this kind of "siao" attitude and she pointed to someone outside and said he is the manager, we can ask him. I think its most likely to be her colleague or what. Anyway whatever it is, we would not want to buy anything from there with this kind of attitude. I think its silly of them, cos by lowering margin, they could have close off the deal and increase sales in this kind of economy.
Anyway can't be bothered with her, its her loss not ours. So bosses, do be aware of your staff's attitude as its the determining factor whether your customers buy from you or not and reputation is important.
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